Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Sunset crews are already moving. We dispatch Sunset units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Sunset, UT kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Sunset roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Cleanup in Sunset isn't a side service we tacked on β it's the reason the company exists. We're fully insured and licensed to work anywhere in Sunset, UT, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Sunset, UT so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Sunset property manager who has dealt with a burst supply line at 3am β the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Sunset call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Sunset started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Sunset dispatcher will give you an honest read on urgency, not a sales pitch.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Sunset crews scale the response to match the loss β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Sunset rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Sunset homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Sunset businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response β we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination β our Sunset crews are trained for exactly that protocol.
Every Sunset job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside Sunset, UT means Sunset response times usually beat the national average by a wide margin.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Our Sunset team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
The closest available technician is routed to your Sunset property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Sunset job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Sunset work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." β Danielle R.
"The team handled every conversation with my adjuster β I never had to explain what psychrometrics meant to anyone." β Marcus T.
"Appreciated getting real numbers each day instead of someone just saying 'looks good' and packing up." β Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." β Sam O.
Because our equipment is staged inside Sunset, UT, most Sunset calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes β every Sunset job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Sunset includes extraction, drying, and Category 3 sewage response β nothing on that list waits for morning.
Direct adjuster communication is standard β we send photo and moisture documentation formatted for a Sunset insurance claim.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Sunset crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Sunset tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Sunset, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Sunset jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Sunset service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Sunset and the surrounding zip codes listed below, plus neighboring communities throughout Sunset, UT.
Beyond Sunset itself, our coverage extends across nearby zip codes, with additional Sunset, UT crews available for large-scale or commercial losses. If your address falls inside or near Sunset, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Sunset, Sunset, UTOne call gets you a Sunset-based team, not a routed national queue.
Call +1-844-578-1604